Distribution Process Improvements


The world’s leading supplier of automotive interiors and one of Fortune Magazine’s “Most Admired Companies in 2003” desires to make the following improvements to its largest distribution facility:

  • Identify material and process flow opportunities
  • Streamline operations and eliminate bottlenecks
  • Maximize productivity through development of Best Practices

The company also set a strategic priority to strengthen ties to its customers, Automotive OEMs, through reliability in product availability and delivery.

Solertis Response:

  • Conducted intensive studies of thirteen separate operations within the distribution center
  • Interviewed management and associates representing all functional areas
  • Developed detailed Process Maps for each operation
  • Identified Issue and Gaps for each operation
  • Formulated recommendations for:
    • improvement within the constraints of current systems
    • World Class operations facilitated by systems upgrades
  • Identified new metrics to support the recommendations


Solertis presented tactical recommendations to improve processes and flows ensuring maximum productivity as well as customer satisfaction. Solertis projected the recommendations would yield labor savings of $500,000 annually while ensuring higher levels of reliability for customers.

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