Distribution Process Improvements

Situation:

The world’s leading supplier of automotive interiors and one of Fortune Magazine’s “Most Admired Companies in 2003” desires to make the following improvements to its largest distribution facility:

  • Identify material and process flow opportunities
  • Streamline operations and eliminate bottlenecks
  • Maximize productivity through development of Best Practices

The company also set a strategic priority to strengthen ties to its customers, Automotive OEMs, through reliability in product availability and delivery.

Solertis Response:

  • Conducted intensive studies of thirteen separate operations within the distribution center
  • Interviewed management and associates representing all functional areas
  • Developed detailed Process Maps for each operation
  • Identified Issue and Gaps for each operation
  • Formulated recommendations for:
    • improvement within the constraints of current systems
    • World Class operations facilitated by systems upgrades
  • Identified new metrics to support the recommendations

Results:

Solertis presented tactical recommendations to improve processes and flows ensuring maximum productivity as well as customer satisfaction. Solertis projected the recommendations would yield labor savings of $500,000 annually while ensuring higher levels of reliability for customers.

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